PAYMENTS
DAIICHI Online Store accepts the following payment methods: Credit Card: Visa, MasterCard, American Express via PayPall,
DAIICHI accepts payments via PayPall. Indeed, this last method it is the preferred for Daiichi since in case of cash refund for any reasons has not bank commissions. The total amount will be charged to your card when the order is shipped.
As soon as you complete your order, authorization for the necessary payment will be requested automatically to verify the validity of the credit card and availability of funds however the card is not charged at this time. The actual payment occurs when the order is dispatched, at which point you will receive a notification e-mail.
For some Countries local taxes and duties cannot be calculated and will need to be paid at delivery to the courier.
- If you are ordering from one of these Countries you will be contacted when the package arrives at Customs and presented with a separate invoice for taxes or fees owed.
- Before completing your order please check your total to see if Duties and Taxes have already been included. If they are not included we suggest you verify your local import policy before ordering.
SHIPPING
International Delivery in 1-4 weeks
You may be required to pay additional import fees, taxes, brokerage fees, handling fees and/or other duties specific to the destination Country in order to receive your order. These additional fees cannot be collected by us, nor are they controlled in any way by our Online Store. Please remember that this is not the shipping fee: shipping costs are included in the price you already paid to us.
We ship all orders from our warehouse in İstanbul, Turkey
If your order has not been delivered within the estimated period, we suggest that you:
- Check the order status: in the My Orders section for registered users; or by entering the Order Number from the confirmation e-mail in the Track your Order page
- Check that the address indicated for the delivery is correct
For further assistance, contact us, we will be happy to assist you.
RETURNS AND REFUNDS
You can return any item purchased on DAIICHI Online Store within 30 days of the delivery date. Here’s how:
- Fill out the Return Form.
- Make sure the merchandise you return is in its original condition, tags and packaging included.
- Ship your parcel with a shipping service of your choice and at your expense making sure that the package reaches our warehouse within 30 days from the delivery date to our Turkey Address.
Due to merchandising restrictions, all returns must be shipped from the same country they were purchased from. Once your package reaches the warehouse, please allow 3 to 7 business days (depending on peak times) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation e-mail.
We usually accept returns within 3 business days of their arrival at our warehouse. During peak times it could take up to 7 business days. Once your return has been accepted, we will immediately request reimbursement and send you a confirmation e-mail.
The time needed to process your refund may vary based on the payment method used:
Credit Card: Our bank will reimburse you within 7 business days of the Return Acceptance Confirmation e-mail. The time it takes to restore the credit back to your account depends on the Credit Card Issuer.
For security reasons, we cannot refund a credit card that is different from the one used for the purchase.